The security video market is changing rapidly. Customers are expecting, and demanding, more from their system integrators. They’re more savvy of equipment, and more informed about their needs.
As some system integrators race to the bottom of the market playing the price game, industry leaders are rising to the top with a new strategy–one focused on “customer service”. These companies realize that–in order to win the big contracts and build a reputation for reliability, quality and trust–they must put their customers’ best interests at the top of the list. Customer service is king.
With that in mind, SecurityTronix has one mission–to help our customers deliver excellent customer service so they can land the big contracts, strengthen their reputation as trusted leaders, and grow their businesses. Our focus is on customer projects–not camera parts, on solutions that meet customer goals–not on low cost systems that help move inventory.
If you’re just looking for parts–you’ve come to the wrong place. We’re looking for companies who understand that succeeding in this business requires planning and forethought, insight and product knowledge to design solutions that meet customer needs both now and into the future.
Delivering high quality customer service is complex and requires lots of knowledge with no room for error. To quickly, and cost-effectively, acquire this knowledge and achieve high-performing delivery on projects — leading integrators are partnering with SecurityTronix. We want to be your one-stop shop for sales support, technical expertise, ordering efficiency and all around business growth enablement. Contact us today to learn why leading companies are making the switch to a customer-first approach, the SecurityTronix way.